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Terms and Conditions

Welcome to nkls.ca.

By using our site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this site.

Privacy Policy & Security Information.

This Privacy Policy describes how nkls.ca collects personal information from you, how we use it and to whom and under what circumstances we may disclose it. We are like you, and privacy is very important to us. When you provide personal information to us, you are consenting to the manner in which NKLS Brand collects, uses, discloses and otherwise manages your personal information, as set out below. We collect personal information from you when you: (1) purchase products from us, whether online or in our store; (2) register on nkls.ca; (3) complete a survey; (4) participate in a sweepstakes or other promotion; (5) contact us; or (6) otherwise provide it to us. The information we collect may include your name, address, email address, telephone number, items purchased, date of birth, payment information and other information you may provide to us. We may combine the information we collect from and about you online with the information we collect from and about you offline. As part of the standard operation of the website, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the website that you visit, the amount of time you spend viewing the website, the number of times you return to the website and other click-stream data.

Access to Your Personal Information.

You may access any personal information you provide to us, correct or modify any such personal information, or direct us to make no further use of your personal information. To do so, please send us an email with your request to info@nkls.ca. In your request, please include your name, a clear explanation and your address.

Information Use.

We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services and to keep you informed about your orders; (2) to provide you with targeted offers and advertising on the website; (3) subject to the choices you have expressed to us, to contact you with information and promotional materials; (4) to contact you when necessary; (5) for market research and to review and improve our merchandise selections, customer service, online and offline operations and overall shopping experience; (6) to protect the security or integrity of the Site and our business; and (7) otherwise, with your permission. We, or service providers acting on our behalf, may use cookies and web beacons to collect the non-personal information described above. A cookie is a small text file that may be stored on the hard drive of your computer when you access the website. A web beacon is typically a one-pixel image, used to pass information from your computer to a website. We may also use cookies and web beacons to: (1) remember you when you return to the website; (2) keep track of what you have in your online shopping cart; (3) provide you with customized content and advertising; (4) monitor website usage; (5) measure the effectiveness of our advertising (both on our website and on other websites) and emails; and (6) conduct research to improve our content, merchandise and services. You are free to decline cookies, but by doing so, you may not be able to use certain features on the website or take full advantage of all of our offerings. Check the ‘Help’ menu of your browser to learn how to change your cookie preferences. By declining cookies, you may also block certain web beacons. We also work with service providers that use cookies and web beacons to collect information about your visits to the website and to other websites and serve advertisements to you, across the Internet, based on that information.

Information Disclosure.

We may disclose information collected from and about you as follows: (1) to our service providers and suppliers, if the disclosure will enable any of them to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of the website. Terms of Use or of our rights or the rights of any third party; (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (4) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets; and (5) otherwise, with your permission. Please see It’s Your Choice below.

It’s Your Choice.

If you would like to opt out of receiving direct mail, please contact us at info@nkls.ca. We will process your request within a reasonable timeframe, but you may, in the meantime, receive previously scheduled mail. If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located in each such email.

Security.

We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Our service providers are not authorized to use or disclose your personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law. To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication. No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, NKLS Brand cannot ensure or warrant the security of any information you transmit to us on our sites.

Protecting Your Information.

As part of our ongoing commitment to ensure that your shopping experience with the website is protected, we will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law. Copyright All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations — both individually and as they are compiled on the site are the property of NKLS Brand and protected by International copyright laws.

Trademarks.

The trademarks of NKLS Brand. and each of our affiliates may not be used without our written permission. Trademarks or trade dress include the NKLS name and logo, and other NKLS Brand products, services, and programs. All other trademarks that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates. Errors and Inaccuracies Our goal is to provide complete, accurate, up-to-date information on our Web Site. Unfortunately, it is not possible to ensure that any Web Site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions including after an order has been submitted and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Shipping policy.

NKLS Brand reserves between 48 hours during business days to process your order after receipt of your payment. We ship to Canada and internationally via Canada Post and UPS. No deliveries will be made to PO Boxes. Note that delivery times are estimated.

Standard shipping to a Canadian address.

Shipping rates and fees may vary depending on the deliver address for your order. Free shipping for order over $99.99 (some regions may not qualify). Delivery takes between 3-14 business days except for some Canadian province where’s the geographic situation make the shipping more complicated.

Delivery outside Canada.

For any products delivered outside Canada, you are responsible for all costs associated with customs clearance and all other expenses related to export outside of Canada.

Return and exchange policy.

When buying online, you cannot try on and feel the products. We understand that this might cause some issues and that you may wish to return an item. Our policy is described below:

All orders may be returned for exchange. Returns must be requested within 15 days of the package delivery date by sending a email at info@nkls.ca. This message must include your order number, name and number of the item to be exchanged, and the reason for your return. Returned products must not have been worn, altered, damaged or washed and must have their original label.

Note that we only exchange the same product for a different color or size. If the product is different, a purchase order must be placed. Exchanges will be processed within 5 days of receiving the item. We are not responsible for loss or delays return merchandise and suggest a service with insurance.

We will refund shipping charges for products that are returned to default. However, we do not accept this responsibility before the item is received and confirmed as faulty. We will not refund shipping costs if the returned and inspected product is not in default. We will then be replaced or credited. The decision is at the discretion of the NKLS Brand. Please note that shipping charges are non-refundable. The currency used on this site are in Canadian dollars.

If you have any questions about this privacy policy, please contact us at info@nkls.ca.

Sales taxes

Proper taxes will be applied depending on the destination of the shipment. Canada provinces tax may vary. Shipping is also taxed. The GST/HST rates are as follows on or after April 1st, 2013:

Provinces of Canada
Alberta 5%
British Columbia 5%
Manitoba 5%
New Brunswick 13%
Newfoundland and Labrador 13%
Northwest Territories 5%
Nova Scotia 15%
Nunavut 5%
Ontario 13%
Prince Edward Island 14%
Quebec ** 14,975%
Saskatchewan 5%
Yukon 5%

** Québec

The goods and services tax (GST), which is calculated at a rate of 5% on the selling price;
The Québec sales tax (QST), which is calculated at a rate of 9.975% on the selling price.

TPS : 826 255 614 RT0001

TVQ : 121 377 8745 TQ0001

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